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We aim to, and confidently ensure, that all our guests have comfortable facilities, all requests are dealt with efficiently and all guests are made to feel welcome throughout their stay.
• There are some free designated car parking spaces 35 meters from the hotel reception.
• The car park has recently been re-surfaced so it has an even surface. The route to the rear entrance of the hotel is level. There are two steps (13cm + 17cm) into the building.
• Guests can be dropped off outside the main reception at front of building.
• There is one step (13cm) into Reception from front of building.
• The reception area has seating for guests to wait.
• Staff are always available to assist guests with luggage (on request).
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• The Bar and Restaurant areas on ground floor of The Bull Hotel have different levels with one step between each level. There are no ramps.
• The Ostler Room is up a small (11cm) step from the courtyard. The Ballroom and Venner Bar are on the first floor. There are no lifts available.
• The public toilets are on the first floor. There are no lifts available.
• There are two guest bedrooms on the ground floor with access from the courtyard. The rest of the guest bedrooms are on the first and second floors. There are no lifts available. There are telephones in all rooms where assistance can be summoned.
• Service dogs (only) are allowed in the hotel.
Although we have tried to be as accurate and include as much detail as we can in our Access Statement, we are always willing to give information on any aspect of the hotel if this statement does not answer your particular query.
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